Shipping Policy

Free Economy Shipping on All Orders At Sick As Our Secrets, we believe in straightforward pricing. The price you see on the product page is the final price you pay—all economy shipping costs are fully included in the product price. There are no surprise shipping fees at checkout.

How Our Print-on-Demand Process Works

To ensure the highest quality and minimize waste, our apparel and accessories are made to order. When you place an order, it is automatically sent to our print facilities to be custom-made just for you.

Because of this, your order goes through two phases before arriving at your door: Production and Shipping.

1. Production Time

• Standard Production: 2 to 5 business days.

• During peak seasons or holidays, production may occasionally take slightly longer.

2. Shipping Time Once your item is printed and quality-checked, it is handed over to the carrier. Shipping times depend on your location:

• Domestic (United States): 10-14 days.

• International: 10 to 30 business days (depending on destination customs processing).

Total estimated delivery time = Production Time + Shipping Time.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing a tracking number. Please allow 24-48 hours for the tracking information to update in the carrier’s system.

Multiple Packages

We partner with a network of specialized print providers to offer a diverse range of products. If your order contains different types of items (e.g., a t-shirt and a coffee mug), they may be printed at different facilities and ship in separate packages. You will receive tracking numbers for each individual package, and they may arrive on different days.

Undeliverable Packages & Incorrect Addresses

Please double-check your shipping address at checkout. We cannot be held responsible for packages delivered to an incorrect address provided by the customer. If a package is returned to us by the carrier due to an insufficient or incorrect address, we will reach out to arrange reshipment.

Lost or Stolen Packages

If your tracking information shows that your package was delivered but you have not received it, please check with neighbors and your local post office. If your package is lost in transit and the tracking has not updated for more than 10 business days (for domestic orders), please contact us immediately so we can work with our print partners to resolve the issue and arrange a replacement.

International Duties and Taxes

While standard international shipping is included in the price of our products, some countries may impose unexpected customs duties, import taxes, or fees upon arrival. The customer is entirely responsible for any applicable customs fees or import duties. We have no control over these charges and cannot predict what they may be.

Contact Us

If you have any questions about your order's shipping status, please reach out to our support team at assickasoursecrets@gmail.com with your Order Number in the subject line. We're here to help!